Store Privacy
introduction
Our (Information Confidentiality Agreement) means the way we collect data and the way we protect users’ personal information.
1. It is extremely important to know and review the details of this agreement
2. We are not concerned with any personal information of a specific person. Rather, personal information is collected from those wishing to use the (Hamwi Coffee Shop) website or the linked internet pages (including but not limited to your buying and selling of goods, your participation in auctions, or when you call By phone or by email to our User Support Center team. Once you provide us with your personal information, you have authorized us to process this information in accordance with the terms and conditions of the Information Confidentiality Agreement.
3. We may resort to an amendment to the (Information Confidentiality Agreement) at any time, after announcing this amendment by publishing the amended version on the website. The amended version of the Information Confidentiality Agreement will be effective as of the date of its publication. Following publication, your continued use of the site is considered your commitment to the terms and conditions contained in the amended version of the way we process and deal with your personal information that you have provided to us. We hope that you will review from time to time the announcements of the management of (Hamwi Coffee Shop) that may be related to this agreement (information confidentiality agreement).
We hope that you will review from time to time the announcements of the management of (Hamwi Coffee Shop) that may be related to this agreement (information confidentiality agreement). .4
The Information Confidentiality Agreement covers the following activities, which are detailed in the items below:
1. We collect and retain your personal information that you interact with, provide to us, view, or modify.
2. Our use, review and modification of your personal information as necessary.
3. Your use of your personal information and other users’ information.
4. Use, access, browse, and modify your personal information.
5. Tools for communicating with third parties via the Internet.
6. Browsing software used on your personal device.
7. No to misleading or deceptive emails.
8. Protect your personal information.
9. How can you contact us to inquire about (information confidentiality agreement).
We collect and retain your personal information that you interact with, provide to us, view or modify
1. As part of registering on the site, you will be asked to provide us with specific personal information, such as your name, shipping address to you, your email and/or phone number and other similar information, and some additional information about you such as your date of birth or any information specific to your identity in addition to that for the purpose of documenting it. For your identity, we may need you to provide us with valid proof of your identity (for example a copy of your passport, visa or residence permit, national ID and/or driver’s licence).
2. We may also need to collect specific financial information from you, for example your credit card/or bank account details, so that it is added to your account information on the site, and this financial information is used for billing purposes and to complete your operations on the site.
3. After registering on the site, you should not publish any personal information (including any financial information) on any part of the site, except for the “Account Management” part. This will protect you from the possibility of being exposed to fraud and having your identity information stolen. Also, posting any of your personal information on any part of the site except “My Account” may be considered a violation of this agreement and may result in action being taken against your membership on the site.
4. . Information about your transactions and activities on the site will be recorded, whether it is a purchase, sale, display of goods, withdrawal of amounts, deposit of amounts, or other activities related to your transactions on the site.
Please note that we may use your Internet Protocol (or IP) address (which is a unique number given to your Internet service provider in order to analyze the patterns of your activities that you perform on the site, and thus improve your management of the site. We may also collect your information about the details of your browsing operations.
6. We may collect additional information from or about you in other ways, the details of which are not mentioned here, such as recording phone calls with the employees of the User Care Center or through your answers to our questionnaires. We may collect information for statistical purposes, then the names of the information holders remain anonymous.
Our use of your personal information
1. We use your personal information only to provide services and support from the customer team, and aim to measure the level of our services and improve them for you, prevent illegal activities, and implement the terms of our agreement with you, in addition to removing obstacles, collecting fees, and providing you with promotional emails, as well as in order to document the information you provided to us. With third parties, for example, we may resort to sharing some of your personal information with banks or authorizing credit cards to process and authenticate services with third parties for purposes related to increasing the level of security.
2. Although we are keen to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies or third parties. We are obligated to do so by orders from the court or other legal departments, in order to be committed to the provisions of the law, when we believe that disclosing your information is appropriate. The profile may protect against physical harm or financial loss, or to report suspicious activity or to investigate a possible violation of the terms and conditions of the User Agreement.
. In the event that (Hamwi Coffee Shop), or any of its subsidiary institutions or commercial assets, is sold, we may disclose your personal information to the potential buyer, with the aim of continuing the site’s activity.3
4. In addition, information related to the goods that you buy or sell, or the auctions that you participate in on the site. This information may include details regarding the user’s identity, feedback, and notes related to your use of the site. Otherwise, we will disclose your personal information to a third party after obtaining your clear permission.
We do not sell or rent to a third party any of your personal information within the normal scope of our business, and we will share your personal information with others only in accordance with what is stated in this (Information Confidentiality Agreement).5.
6. Once you register on the site, you are deemed to have given us clear authorization to deliver you promotional emails about our services, in addition to emails regarding changes and new features on the site. If at any time you decide that you do not want to receive such messages, all you have to do is choose the link to stop. Send these messages to your email address, which is available at the bottom of any of these emails, or go to the “My Account” part of the website.
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Your use of your personal information and the information of other users
Members may need to share personal information (including financial information) with each other in order to complete operations on the Site. You must respect at all times the confidentiality of other members of the site..1
2. We do not guarantee the confidentiality of your information when you share it with other members, so you must request information about the level of confidentiality and security contracts from any other members on the site before you proceed and provide them with any financial or personal data or information, and you can refer to the Customer Service Center employees to ensure the validity of what is requested. And his safety.
3. This confidentiality contract does not cover your disclosure of your personal information to a member of another site. You agree to use any personal information you receive from a member on another site for the purpose of completing a process on our site, only for this process, and that you will not use the information received from a member on another site for any other purposes (except for a clear authorization from the member on the other site).
You know and agree that you will not use the personal information you received from the site about any member of another site in accordance with the laws applicable in this document..4
5. You are aware and agree that you must use the personal information you receive from users within this agreement.
Use, access, browse, and modify your personal information
1. You can access and review your personal information through the “My Account” management page on the site. If your personal information changes in any way, or you gave incorrect information on the site, you must update or correct it immediately, either by displaying it on “My Account” or from By contacting our customer service team.
2. Please note that we will retain your personal information during and after you finish using the site as required by law, with the aim of overcoming technical obstacles, preventing fraud, assisting in any legal investigation, and taking any other measures required by law.
Links to third party websites
The site may contain links to other websites. Please note that we are not responsible for the level of security or the methods used on other websites..1
We encourage you, when you move from our site to any other site, to take the initiative to read their information confidentiality agreement if you intend to give them your personal information. .2
Our (Information Confidentiality Agreement) applies only to your personal information that we collected on our website. .3
Browsing software used on your personal device
Like many Internet sites, our site uses small software files that are installed on the hard part of your computer. When you go to visit certain Internet pages on the sites, the record identifies the browser through a unique and random number.1
2. The “cookies” records that we use do not reveal any of your personal information. These records help us improve your performance on the site and help us understand which parts of the site are the most used. You are free to cancel these records if you are allowed to do so from your browser. Although this may result in you being stopped from using the site
No to destructive or deceptive emails
We do not tolerate destructive messages. In order to inform the site about any destructive or deceptive e-mails, please send an e-mail to your store’s email (@). Contacting to send e-mails that harm us or any content will lead to violating the terms of the user agreement. We scan messages automatically, and we may resort to manual filtering to see if there are destructive messages, viruses, malicious attacks, or any other malicious or illegal activities.
Protect your personal information
1. We keep your information (information confidentiality agreement) in electronic files in (the United Arab Emirates). When you provide us with your personal information, you have given us the responsibility to keep this information in (the United Arab Emirates), and we take every precaution to preserve your information (confidentiality agreement). Information), by not accessing it from irresponsible parties, or using it or disclosing it
2. In any case, the Internet is an unsafe medium and we do not guarantee the confidentiality of your personal information. You must enter the username and login password every time you wish to access your account or complete transactions on the site. Choose the login password carefully using distinct numbers and letters with special specifications. Do not disclose your username or login password to anyone. If you think that your username or login password has been revealed, immediately contact the support team on the site to change it.
How to contact us to inquire about (the information confidentiality agreement)
If you have questions or concerns about our collection and use of your personal information, please contact the User Care Center team or write to us at the Customer Service Center mailing address.
Hamwi Coffee Shop, Madina Dubai, Country United Arab Emirates, Tel: (+971 44425405) Fax: (+971 44428873)
